New Yorkers Forced To Buy New Trash Bins — But Good Luck Finding Them
New York City’s push to require residents to use official city-issued trash containers as part of an effort to curb the rat population is colliding with a basic problem: many people can’t actually get the bins.
Under the new rules, buildings with one to nine residential units must begin using the official “NYC Bin” for garbage pickup by this summer or face fines. Yet homeowners across the city report widespread difficulty locating the containers, while city officials point the finger at a private vendor responsible for producing and distributing them.
The Department of Sanitation itself cautions residents on its website: “Online ordering and the call center are currently unavailable. Select NYC Bins are available at all NYC Home Depot locations.”
That option hasn’t helped everyone. A Brooklyn resident told The Post they went to Home Depot only to discover that the bins were completely sold out.
“How can we not find a consistent supply of these cans without using a Home Depot and an out-of-state manufacturer who can’t even supply them?” the homeowner fumed to The Post.
On Staten Island, 76-year-old Michael Monopoli said he placed an order back in October but never received the bin. When he tried to follow up, he said, he found no way to get answers from the city.
“I sort of got a little tired, and I felt like, to tell the truth, I’m really annoyed with sanitation,” Monopoli said. “I never got the pail. And when I went to call you, the Department of Sanitation, you close down your phone and your website. So how am I supposed to get a ticket from you?”
City officials have blamed the problems on the outside company that manufactures the bins, citing “ongoing issues with the outside vendor that makes and delivers the bins failing to fulfill some orders.” The city advised residents seeking refunds to contact the manufacturer, Otto Environmental Systems, directly.
Otto Environmental Systems, however, told The Post that residents should continue trying to buy the bins through Home Depot.
“We are committed to restoring home delivery as quickly as possible to ensure the success of this important program,” a spokesperson for Otto Environmental Systems said.
Another Brooklyn homeowner, who asked not to be identified because their job occasionally involves working with the city, said the situation is particularly maddening given that similar programs have worked elsewhere.
“It seems like only in New York can you try to match a standard idea from across the country and struggle so much to accomplish it,” they said.
Some residents have eventually succeeded, though not without delays. Brad, a 42-year-old Brooklynite, said he ordered his bins early, when the program was first announced and demand was still relatively low.
“It took like two months or something. And that was early on,” Brad said. He also noted that sanitation crews appear to be having trouble adjusting to the new system.
“It has a latch. They have to drag it over to the truck, flip it up, and then take the bags, throw them out, and then they have to just throw it back where it went and then move on,” he said.
“Before they had a flow,” he went on. “They just grabbed the bags from the curb, tossed them and kept going. It’s like a whole extra step. It’s a lot.”
Containerized trash collection was a major priority of Mayor Eric Adams’ administration as part of his highly publicized “War on Rats.” The City Council later passed legislation to reimburse middle-class homeowners for the roughly $50 cost of the new bins.
Currently, buildings covered by the rule are required to place trash in any lidded 55-gallon container. Beginning in June, however, residents who fail to use the official NYC-branded bins could face fines starting at $50, with repeat violations climbing as high as $200.
A spokesperson for the Department of Sanitation told The NY Post that homeowners who have already ordered a bin but are still waiting for delivery will not be fined.
{Matzav.com}
