The AirTrain terminal serving JFK Airport has increasingly become a refuge for homeless individuals, with travelers reporting aggressive panhandling, commandeered restrooms, and little visible intervention from Port Authority police, according to a report by The New York Post.
As winter temperatures drop and city shelters remain overcrowded or unstable, dozens of homeless people have taken up residence inside the heavily trafficked station, transforming a key transportation link into an uncomfortable — and at times intimidating — environment for passengers.
“I’ve been through this place a bunch of times in the last three years,” said a traveler identified only as Michael, who was returning Monday from a family trip to Florida with his fiancée. “This morning was definitely the worst.
“The second we came in the station, there was guys yelling, ‘Can you buy me something?’ All the cops did nothing while that guy followed us, asking us for money. The entire time, wouldn’t leave us alone. I told him I had no cash and he was telling me to take something out and pointing to ATMs.”
Multiple commuters said access to public restrooms has effectively disappeared, as homeless individuals occupy stalls for extended periods. Others described seeing people sleeping on the floor while travelers wheeled luggage through the terminal.
“Yes, it’s a problem,” said Arata, 69, who works at a newsstand inside the station. “There are four of five homeless outside here every day. They confront customers. No, the police do not make them move.”
The AirTrain station is a critical transit hub, connecting JFK’s airport terminals with the Long Island Rail Road and New York City’s subway system, making the situation particularly disruptive for both residents and visitors.
Although freezing weather has recently pushed more homeless individuals indoors, the terminal was already crowded earlier this month even on milder days, including when temperatures hovered around 50 degrees, according to the Daily Mail.
“I think the city should definitely do something,” Stony Brook University student Aishik Deb told the outlet.
One homeless man at the terminal, however, argued that the city’s shelter system is to blame. Griffin, 67, said he avoids shelters because of theft and unsafe conditions.
“The shelter is no good,” he said while standing near the Sutphin Boulevard entrance on Monday. “They pick you clean. You can’t even let your shoes dry without somebody taking them. Then you walk around in socks. Now you’re in trouble.
“This is all right,” he said of the terminal. “Don’t act the fool and it works out. They don’t bother anybody here. Getting too crowded now, though. Crazies up there. All night with the arguing and screaming, fighting in the bathroom.”
The disorder at the AirTrain station reflects the broader scope of New York City’s homelessness emergency.
According to the US Department of Housing and Urban Development, New York State had more than 158,000 people experiencing homelessness in 2024, a 53% increase from the year before, accounting for roughly one-fifth of the nation’s unhoused population.
HUD attributed the surge to factors including pandemic-related eviction backlogs, a shortage of affordable housing, rising rents, and the ongoing migrant crisis, noting that the state’s homelessness rate reached 81 people per 10,000 residents.
Within New York City alone, homelessness climbed to 140,134 people last year, up from 88,025 in 2023, Newsday reported, citing HUD figures. The Coalition for the Homeless said more than 130,000 people stayed in city shelters in October, with thousands more believed to be living on the streets.
Critics argue that Mayor Zohran Mamdani’s new approach has worsened the problem.
Before taking office, the city’s newly elected Democratic socialist mayor said he would end the practice of clearing homeless encampments across the five boroughs. After his inauguration, he also announced plans to install 30 public toilets for the homeless.
An MTA employee working at the AirTrain terminal summed up the situation bluntly, saying, “This is what I’m used to.”
In response, the Port Authority of New York and New Jersey said it coordinates with the MTA and other agencies to preserve safety and order at JFK and surrounding facilities, while acknowledging that it is not “immune from the conditions facing the unhoused throughout the region,” especially during winter months.
“Port Authority Police Department personnel are assigned to the JFK AirTrain portion of the station at Jamaica 24/7 and seek to enforce Port Authority rules and applicable laws, which do not permit use of the station for non-transportation purposes,” the agency said.
“PAPD also conducts regular outreach in conjunction with service providers, including Urban Pathways, to offer assistance and connect unhoused individuals with shelter, social services, and medical or mental health care as appropriate.”
{Matzav.com}