NYC’s New High-Tech Public Bathrooms Come With a Catch: The Door Opens After 10 Minutes
New York City is beginning the rollout of 17 high-tech public bathrooms across all five boroughs, offering New Yorkers free access to toilets in areas where finding a restroom has long been difficult — but users will have just 10 minutes before the bathroom door automatically opens.
Mayor Zohran Mamdani announced Wednesday that installation of the modular bathrooms is underway as part of a $4 million, one-year pilot program. The units are being placed in public plazas, parks and other heavily traveled locations that currently lack dependable restroom access.
“Many of us have pleaded with baristas and maître d’s, we have listened intently as the worker at Chipotle whispers the bathroom code to another paying customer,” Mamdani said at a press conference.
Each of the new facilities will include a flushing toilet, running-water sink, climate control and a baby-changing station. The ADA-accessible bathrooms will be touchless and will even play music while they are occupied. They are scheduled to operate daily from 7 a.m. until 10 p.m.
But anyone planning an extended bathroom visit will have to think again.
Each user is given a 10-minute limit. As the deadline approaches, the bathroom issues a series of audio and visual warnings, including flashing lights. At five minutes, the music is interrupted by a notification that the user has reached the halfway point. At eight minutes, another message warns that the visit is nearing its end and that the door will open at the 10-minute mark.
As Mamdani said at Wednesday’s announcement, “This is not a place to scroll.”
The unusual time restriction is intended in part to discourage people from remaining inside the facilities for extended periods and to keep the bathrooms available for their intended purpose. City officials said the average public-restroom visit lasts only about three-and-a-half minutes.
The project originated earlier this year. The city announced the $4 million modular-restroom initiative in January, and the New York City Economic Development Corporation subsequently issued a request for proposals. In June, NYCEDC selected Throne Labs to manufacture, install, operate and maintain the 17 units.
A major advantage of the bathrooms is their mobility. Unlike conventional public restrooms, the self-contained units do not need to be hooked up to the city’s water, sewer or electrical infrastructure. That allows the city to install them comparatively quickly and move or remove them if patterns of demand change.
The city says the modular approach is also significantly less expensive than building traditional permanent public bathrooms. At Wednesday’s press conference, Mamdani said the entire group of 17 units costs roughly what New York has historically spent to construct a single conventional public restroom.
Access to the facilities will be controlled electronically. Users can enter through a text message, QR code or the Throne Bathroom Network app. For people without smartphones, physical tap cards will be distributed by community organizations near the bathrooms.
The app will also show users where the closest facility is located, whether it is currently available and cleanliness ratings submitted by previous users. Those ratings and other feedback are designed to alert Throne Labs when a unit needs attention.
City officials said the bathrooms will receive regular in-person cleaning as well. Mamdani said each facility would be cleaned by an actual worker after an average of 15 uses or fewer, part of an effort to address one of the most persistent complaints surrounding public restrooms: cleanliness.
The 17 facilities are being introduced amid a longstanding shortage of public bathrooms in New York City. Mamdani said Wednesday that the city has roughly one public toilet for every 8,500 residents, while many existing facilities are located inside city parks.
“New York City’s number one place to go number two. Or number one. You don’t need to tell me or anybody at City Hall,” said Mamdani, who predicted that the new facilities would prove popular.
NYC Parks Commissioner Tricia Shimamura said the shortage can make spending extended periods in the city’s parks particularly difficult for families.
“I too am a parent of a 4- and a 7-year-old, and also a New Yorker who likes to stay my parks as long as possible. And the only way that you can do that is when you know that you have a public restroom nearby,” said NYC Parks Commissioner Tricia Shimamura.
The bathrooms will be spread throughout all five boroughs. Bronx locations include Yankee Stadium, Admiral Farragut Playground, Mapes Park and Monsignor Raul Del Valle Square. Brooklyn sites include Columbus Park, Milestone Park, Fulton Street and Truxton Street, and Avenue C Plaza.
In Queens, units are planned for Astoria Boulevard South and 31st Street; Northern Boulevard and 31st Street; Northern Boulevard and 54th Street; and 34th Avenue and 64th Street. Manhattan locations include Cooper Square, Malcolm X Plaza, Delancey and Suffolk streets, and Plaza Alianza Dominicana. Staten Island will receive a unit at the North Shore Esplanade.
The administration is attempting to address a problem that has frustrated city officials for decades. Previous efforts to increase public-restroom access have repeatedly encountered problems involving cost, construction, maintenance and where facilities should be placed.
One prominent earlier experiment came during the administration of Mayor Michael Bloomberg. In 2008, the city introduced a coin-operated automated public toilet in Madison Square Park, also featuring a time limit intended to keep the facility available and discourage misuse.
Mamdani said the current initiative is deliberately structured as a pilot so officials can evaluate how the new bathrooms perform before deciding how extensively to expand the concept.
If the first 17 facilities prove successful, the administration plans to consider adding additional public bathrooms as part of a broader effort to improve restroom availability across the city.
For New Yorkers who have grown accustomed to desperately searching for a restaurant, coffee shop or store willing to let them use a restroom, the new units could provide another option — provided they finish before the 10-minute clock runs out.
