T-Mobile Trolls Verizon Outage That Sparked Mass Chaos Among Rival Carrier’s Users: ‘Keeping Our Customers Connected’
As Verizon grappled with a sweeping nationwide service outage on Wednesday, rival carrier T-Mobile seized the moment to reassure its own customers that its network was functioning normally, while openly attributing connectivity issues to Verizon’s problems.
“T-Mobile’s network is keeping our customers connected, and we’ve confirmed that our network is operating normally and as expected. However due to Verizon’s reported outage, our customers may not be able to reach someone with Verizon service at this time,” the company posted on X as Verizon’s network melted down.
At the same time, Verizon subscribers across the country turned to Downdetector in droves, registering a surge of complaints describing prolonged service disruptions. Many reported their phones stuck in SOS mode for hours, with calls failing to connect and mobile data entirely unavailable.
“I have been in and out of SOS mode for 3 hours now…my family was all fine but now they are getting outages/SOS mode too,” one Maryland customer wrote.
Anger and frustration mounted among affected users, with at least one Verizon customer in Mobile, Alabama, declaring that the situation was “getting ridiculous” and saying the outage had pushed them to consider switching carriers.
Reports also poured in from major population centers and smaller cities alike, pointing to the broad scope of the disruption.
“Down in Dallas TX. Almost 2 hours now. Ugh!!!!” one user posted, while another in Waco, Texas, put it more simply: “Waco TX down.”
Several customers said the outage was intermittent, with brief flashes of restored service followed by another collapse.
“Still down (2 hrs now). Came on for a few mins and then back to SOS,” a user in Chesapeake, Virginia, wrote, while a customer in Southern New Hampshire complained their phone was “going in and out of SOS every few mins” without allowing calls to go through.
The problems were not confined to any single region, with users reporting outages in Florida, Tennessee, North Carolina, Arkansas, Maine, New Jersey, and Colorado. One customer in South Texas contrasted the situation by noting, “My AT&T mobile is working fine,” as Verizon service remained unavailable.
At the height of the outage, Downdetector logged more than 175,000 reports nationwide. The disruption was serious enough to trigger emergency alerts in New York City and Washington, DC, cautioning that some Verizon customers might have difficulty contacting 911.
Verizon acknowledged the ongoing service failure but stopped short of providing specific details about the cause or a timeline for full restoration.
“Verizon engineering teams are continuing to address today’s service interruptions,” a company rep told The Post.
“Our teams remain fully deployed and are focused on the issue. We understand the impact this has on your day and remain committed to resolving this as quickly as possible.”
While isolated reports suggested that service was beginning to return for some customers, many others continued to report outages as the situation remained unresolved.
{Matzav.com}
